Privacy Policy
ORKLA FOODS UK ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
ORKLA FOODS UK is a wholesale food business supplying products to customers across the United Kingdom and working with local farmers and suppliers.
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Email: privacy@orklafoods.co.uk
2. Personal Data We Collect
We may collect and process the following types of personal data:
Identity Data: Name, job title, business name
Contact Data: Email address, phone number, postal address
Business Information: Supplier or customer details, order information, payment-related information
Technical Data: IP address, browser type, device information, cookies, and website usage data
Communications Data: Emails, enquiries, and other correspondence
3. How We Collect Your Data
We collect personal data through:
Direct contact (email, phone, contact forms)
Business relationships with customers, suppliers, and farmers
Our website and digital services (including cookies)
Legitimate third-party sources where permitted by law
4. How We Use Your Personal Data
We use your personal data to:
Provide and manage our products and services
Process orders, payments, and deliveries
Communicate with customers, suppliers, and farming partners
Respond to enquiries and partnership requests
Improve our website, services, and customer experience
Comply with legal, regulatory, and tax obligations
5. Legal Basis for Processing
We process personal data under one or more of the following legal bases:
Performance of a contract
Legitimate business interests
Compliance with legal obligations
Consent (where required)
6. Sharing Your Personal Data
We may share your personal data with:
Trusted service providers (such as logistics, IT, and payment providers)
Professional advisers (accountants, legal advisers)
Regulatory or government authorities where required by law
We do not sell your personal data to third parties.
7. International Data Transfers
If we transfer personal data outside the UK, we ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.
9. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
10. Your Data Protection Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request erasure of your data
Object to or restrict processing
Request data portability
Withdraw consent at any time (where applicable)
To exercise your rights, please contact us at privacy@orklafoods.co.uk.
11. Cookies
Our website may use cookies to improve functionality and user experience. You can control cookies through your browser settings.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated version will apply from the date of publication.
13. Complaints
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
Website: https://ico.org.uk